Turning Vision Into Reality With Code And Design.
Passion Fuels Purpose!
Biography
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years of experience
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satisfied clients
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projects completed
What I Offer
Tools & Technologies
JavaScriptHTML5CSS3Tailwind CSSReactNode.jsGitFigmaShopifyWordPressGoHighLevelcPanelGoogle WorkspaceMicrosoft Office SuiteSlackTrelloAsana
Imagination Trumps Knowledge!
My Professional Journey
Corporate Experience
Senior Process Executive
Cognizant | Jul 2023 - Present
Generated monthly metric reports, interpreted results, and developed processes and solutions to address performance weaknesses.
Team Leader
Sutherland Global Service | Jun 2021 - Jun 2023
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics while mentoring junior staff.
Account Supervisor
IBEX Global | Mar 2020 - Jun 2021
Developed and deepened relationships with key customers by closely monitoring projects, providing information, and resolving concerns.
Technical Support Representative
Startek Solution | Feb 2018 - Feb 2020
Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
Freelance & VA Experience
Web Developer
Upwork (Remote) | Mar 2024 - Present
Write clean, efficient, and well-documented code using languages like HTML, CSS, and JavaScript. Ensure the technical feasibility of UI/UX designs.
GHL Administrative Support
Upwork (Remote) | May 2023 - Feb 2024
Set up and configure new sub-accounts, including pipelines, calendars, and custom fields. Build, test, and manage automated workflows and campaigns.
cPanel Specialist
Upwork (Remote) | Jan 2021 - Feb 2022
Manage all aspects of hosting accounts via WHM. Provide timely technical support to clients for cPanel, email, DNS, and FTP issues.